Privacy policy
Please note that the following text is a translation of the original Thai text. In any legal matter we will refer to the original Thai text. No rights can be obtained from this translation.
The translation:
“Garden of Siam (“the Shop”) places importance on protecting the personal information of customers and those who follow the store's news. Therefore, this privacy policy has been announced for customers and store contacts to be aware of the store's policy regarding the collection, use, and disclosure of personal information of natural persons (“you”) in accordance with the Thai Act. Personal Data Protection Act 2019 (“Personal Data Protection Act”), related laws and regulations
This Privacy Policy Notice (“Notice”) will inform you of how the Merchant collects, uses, discloses, and protects your personal information. and how you can contact the store. The Shop recommends that you read and understand this announcement before giving your consent to collect, use, and disclose your personal information to the store. If you are curious or want to ask for more information about this announcement, as well as other announcements and policies of related stores, please contact the store using the contact channels shown at the end of this announcement.
This privacy notice applies to the following persons:
(1) The company's customers: existing and current customer of the company which is a natural person and juristic persons with natural persons acting on the behalf of a company in accordance with the law.
(2) Persons who are not customers of the company. This includes individuals and juristic persons who are legally represented by a natural person who express their desire to follow the store's news through the store's website or application or access services at the store's branch or office. Please note that links appear on all merchant platforms. It can redirect you to third party platforms. If you wish to access a third party platform, the privacy policy will be in accordance with the privacy policy of that platform. We recommend that you understand the privacy policy of that platform before using.
The types of personal information the Shop stores, collects, uses and discloses
Personal and contact details
When you make a purchase or attempt to make a purchase through the Website. The Shop will collect the necessary information from you, including your name and billing address, your shipping address, email address and telephone number. We call this information "Order information" and when the Shop mentions “Personal Information” in this Privacy Policy the Shop includes device information and ordering information as well.
The source of your personal information
(1) The Shop will store and collect your personal information directly. When you visit or purchase products from the Shop and automatically collect certain information about your device. This includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We collect information about each web page or product you visit. What search terms refer to our store and information about how you interact with us. We call this automatically collected information our “Automatically Collected Information” and “Device information”.
Your legal rights
All personal and contact details data owners have the right to access, correct, suspend or withdraw their consent to personal data processors. By notifying the Shop via email at gardenofsiam@gmail.com. After the Shop has completed updating, amending, or suspending the information according to the data owner's wishes the Shop will respond to the email to the data owner within 7 days after receiving notification.
Marketing information
(1) Information on customer opinions and satisfaction with stores or products.
(2) Information and opinions when participating in market research.
(3) Communication between the store and you.
Access information requesting service and details about the user account
(1) Store system login information.
(2) Information that can identify a user account.
(3) User account name and password.
(4) Usage activities.
How the Shop uses your personal information
The Shop uses aggregated order information to process any orders placed through the Shop’s website, including processing payment data, shipping arrangements and preparing invoices and/or order confirmations. We also use this order information to communicate with you and to filter orders, or check orders that appear to be abnormal, to send information about products or services that match your interests as you have previously provided information to the Shop.
Disclosure of your personal information
The store may disclose your personal information to the following persons or organizations under the principles of the Personal Data Protection Act
(1) Government agencies and/or agencies responsible for regulating stores, such as the Revenue Department, accounting office companies, the Department of Provincial Administration.
(2) Partners, agents, sellers, or other organizations
(3) Persons involved in the sale of claims and/or assets, organizational restructuring or merger of stores. The Shop may need to transfer its rights to the said business, including various people where merchants need to share information for the sale of claims and/or assets, corporate restructurings, business transfers, financial agreements, selling property or any other transactions related to the business and/or property used in the operation of the store.
(4) Banks and other financial institutions Including outsiders In cases where the law requires disclosure of information to help that person receive a refund in the event that money is credited to your account.
(5) Third parties who provide various services to merchants, such as information technology service providers, market analysis and comparison service provider, transportation service providers, third party advertising companies to deliver messages to you and any other person regarding the products and/or services of the Shop, third party advertising companies may use your online activity history to allocate advertisements that may be of interest to you
Period for keeping your personal information
The Shop will retain your personal information while you are a customer of the store or agree to follow and receive news from the Shop. The Shop will keep your information as the Shop’s records. Unless notified by you requesting the store to delete the information.
Security
The Shop has security measures in place. And strict policies are enforced to keep your personal information safe. This includes data encryption and measures to prevent data access. The Shop requires store personnel and external contractors to adhere to appropriate privacy standards and policies including the need to provide data maintenance and appropriate measures for using or sending or transferring your personal information.
Use of cookies
Merchants may collect and use cookies and similar technologies. When you use the products and/or services of the Shop. Including using the website transactions via the internet network and company applications, collecting cookies and similar technologies helps the store remember you, know your preferences and improve the way merchants offer products and/or services to you. Stores may use cookies for various purposes, such as enabling basic functionality, help merchants understand how you use their websites or help the store provide a better experience through online channels or communicate with you and ensure that the online advertising media displayed to you is relevant and of interest to you. For details please see our Cookie Policy
How to contact the Shop if you have questions or want to ask for more details about the Shop’s privacy policy announcement. Please contact the store via the following channels:
Garden of Siam
49/1 Soi Chok Amnuay
Sutthisan Winitchai Road
Samsen Nok Subdistrict
Huai Khwang District
Bangkok 10310
Tel. 0622462697
gardenofsiam@gmail.com
Changes to the Privacy Policy Notice
The Shop may change or amend this privacy notice from time to time. The Shop will announce the current privacy policy on the store's website. www.gardenofsiam.com
April 2024 issue”